30-day satisfaction guarantee

What is this about?

We want you to be able to try our products at your leisure. That is why we offer you a 30-day satisfaction guarantee – in addition to your statutory right of withdrawal and your statutory warranty rights.

How the guarantee works

You can return products within 30 days of receipt if you are not satisfied.

Requirements:

  • The recommended daily intake has not been exceeded.

  • The product has only been tested to a reasonable extent (e.g., small trial amount – no significant consumption).

  • The return is made within the 30-day period.

Important: Dietary supplements are food products, not medicines. The effects may vary individually.

How to claim the guarantee

Simply write to us at: contact@drniedermaier.com

We will review your request and find a fair solution together. After the goods have been returned and inspected, we will refund the purchase price to your original payment method within 14 days.

Scope

Our satisfaction guarantee applies to end customers in Germany and Austria.

Protection against abuse

To ensure we can continue to offer this guarantee fairly, it does not apply in cases of obviously inappropriate use, e.g.:

  • excessively frequent returns,

  • products consumed significantly beyond a reasonable amount,

  • returns based solely on the fact that no individual effect was perceived (as dietary supplements are not medicines).

Important note regarding your statutory rights

Your statutory warranty rights remain completely unaffected and can be exercised free of charge.

This guarantee does not limit them, but merely supplements them.

Note on the right of withdrawal

Independently of this guarantee, you have a 14-day statutory right of withdrawal.

*Voluntary commercial guarantee in accordance with Section 479 of the German Civil Code (BGB) – your statutory rights remain unaffected.

Guarantee provider: Dr. Niedermaier Pharma Switzerland AG, Böhleli 7, 9050 Appenzell, Switzerland